It seems that online shopping is definitely gaining in popularity, especially since many items can easily be purchased without having to personally experience them. Take electronics, for example. There’s no need to see it in person – the specs are the specs.
But with clothing, do you trust the sizing charts when ordering online? What happens when it arrives and is completely wrong for you? Recently, I experienced the best in customer service with a sales consultant who took the time to learn what I liked, pulled clothing she thought would work for me, and assisted with minor alterations. The result? I have some absolutely amazing pieces that fit me perfectly.
You can’t get this kind of experience online. Hands down, there is nothing like the sharp eye and expertise of a highly qualified sales associate.